Bendigo Telco
James Clow has extensive work experience in the technology industry. James is currently working at Bendigo Telco as the Head of Customer Experience, a role they started in April 2023. Prior to this, they held the position of Sales Delivery Lead at the same company from December 2021 to April 2023.
Before joining Bendigo Telco, James worked at Bendigo Health as the Director of Customer Relationships from February 2020 to November 2021.
James also worked at Digital Lifecycle Group I Outcomes.Always. as an SIAM Service Delivery Specialist from November 2019 to February 2020.
James'searliest work experience was at Bendigo and Adelaide Bank, where they held multiple roles. James served as a Senior Technology Manager - Alliance Bank from January 2017 to October 2019, an Organisational Change Manager from December 2015 to January 2017, a Service Delivery Consultant from January 2015 to December 2015, a Performance and Availability Manager from April 2013 to January 2015, an IT Help Desk Manager from August 2011 to April 2013, an IT Incident Manager from January 2010 to August 2011, and an IT Help Desk Team Leader from April 2009 to February 2010.
James Clow's career began at Bendigo and Adelaide Bank as an IT Help Desk Analyst from November 2006 to August 2008.
James also gained experience at Bendigo Health as an IT Help Desk Analyst from February 2003 to October 2006.
James Clow attended Bendigo Senior Secondary College, but did not obtain a degree or specify a field of study during their time there.
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Bendigo Telco
Founded in 2000, Bendigo Telco was established by a group of large Bendigo businesses that wanted better access to telecommunications technology. Based on the ‘community banking’ model made famous by Bendigo Bank – Bendigo Telco was conceived as a telco that would support the needs of the local community. We are dedicated to becoming 'Australia's most customer and community engaged technology solutions partner' and are here to serve you and your community. OUR VALUES Honesty and Integrity We will demonstrate honesty and integrity in all our dealings. Passion We are passionately committed to the success of our business, staff and customers. Fun We encourage a fun and safe working environment and celebrate our successes. Engagement We will actively engage with our customers, staff and the community. Living these values enables us to deliver innovative outcomes for our customers and our communities. OUR MISSION • To engage, support and strengthen the communities in which we operate to create long-term sustainability, growth and partnerships. • Create lasting, meaningful and trusted customer relationships. • Enable successful customer outcomes through innovative solutions. • Develop a culture where teamwork, integrity, passion and diversity are recognised and celebrated. • Provide our staff with specialised training, higher education options, career advancement opportunities and recognising the importance of family and a sound work-life balance. • Give our shareholders a healthy financial return and participation in a strong community dividend. • Make our shareholders, staff, customers and suppliers all feel proud to be associates of our Group.