Paulina Mazurkiewicz has extensive experience in customer experience roles at Benefit Systems Oddział Fitness, where responsibilities have included Młodszy kierownik ds. Doświadczeń Klienta, Koordynator ds. Customer Experience, Specjalista ds. ofert, Moderator mediów społecznościowych, and Recepcjonista since November 2019. Prior experience includes serving as a Recepcjonista at Fitness Klub ZDROFIT from August 2019 to October 2019 and as an Ankieter at WYG PSDB Sp. z o.o. in June 2016. Education includes pursuing a Master's degree in Zarządzanie at Uniwersytet WSB Merito Poznań from 2022 to 2024 and a Bachelor's degree in Socjologia stosowana i antropologia społeczna from the University of Warsaw, completed in July 2020.