Rachel Allen is a seasoned professional with extensive experience in benefit plan management and customer service. Currently serving as a Plan Manager at BeneSys, Inc. since September 2016, Rachel oversees Taft-Hartley benefit plans. Previous roles include Domestic Customer Service Specialist at PDI, Inc., and Eligibility Specialist at UBC - An Express Scripts Company, where responsibilities involved investigating patient insurance benefits and facilitating prior authorization approvals for specialty medications. Rachel's background also includes a significant tenure at Elsevier, where responsibilities ranged from content coordination in nursing and health professions education to managing a large-scale project converting printed textbooks to electronic formats. Earlier career positions include receptionist at O'Day Consultants and certified pharmacy technician at CVS Pharmacy. Rachel holds a Bachelor of Science in Human Resources Management from Park University.
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