TM

Tony Mormina

Technical Customer Service Representative at Benjamin Moore

Tony Mormina has over two decades of experience in customer service, currently serving as a Senior Technical Customer Advisor at Benjamin Moore & Co. since July 2001. In this role, Tony provides technical and product specification advice while resolving issues for contractors, retailers, and consumers, and is responsible for executing and analyzing monthly departmental statistical reports and Key Performance Indicators. Prior to this position, Tony worked as a Customer Service Representative and Repair Coordinator at Doverco Inc. from 1995 to 2001, handling quotations, coordinating sales orders and shipments, and managing shop order releases. Educational qualifications include a Bachelor of Commerce in Business Administration and Management from Concordia University and a DEC from Dawson College, along with a certificate in Production & Inventory Controls.

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