Karol Brzostowski

Karol Brzostowski currently serves as the Head of Customer Support at beqom, overseeing a global team of engineers across multiple locations to provide exceptional customer support services. Prior to this role, Karol held various positions at Brown Brothers Harriman from April 2014 to April 2017, including Application Support Manager and Service Desk Manager, where responsibilities included team management, first and second line support, and implementation of ITIL practices using ServiceNow tools. Earlier experience at HSBC involved production support for banking applications across multiple regions, with a focus on troubleshooting and ensuring compliance in currency payment processing.