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Boris Petit Lavandier

Customer Care Operations & Vendor Manager at Bergamotte

Boris Petit Lavandier has a range of work experience across various industries. Boris started their career in 2008 as a Rights Acquisitions & Sales Assistant at Eurosport. Boris then worked as a Responsible Restauration at Fuxia from 2009 to 2013. After that, Boris joined Metropolitan Trotter as a Commercial Manager and Co-founder until 2015.

In 2015, Boris started working at Zalando SE as a Customer Care Manager. Boris'sresponsibilities included managing team leaders, building an adaptable team in a rapidly growing environment, monitoring team performance, and overseeing recruitment processes. Boris also worked on project management, supporting support teams in implementing innovative ideas to improve team efficiency and customer satisfaction. Additionally, Boris handled external operations, such as vendor management, including on-site support, training, and monitoring the quality provided by suppliers.

In 2020, Boris moved on to Bergamotte as a Customer Care Operations & Vendor Manager, focusing on customer care operations and vendor management.

Currently, Boris is employed as a Customer Success Manager at JOTT (Just Over The Top), starting in March 2023.

Boris Petit Lavandier attended KEDGE Business School from 2006 to 2010, where they earned a Bachelor's degree in International Business with a focus on International Commerce. Additionally, they studied at Umeå University from 2008 to 2010, completing a Master's degree in Entrepreneurship. The field of study for their Master's degree is unspecified.

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Timeline

  • Customer Care Operations & Vendor Manager

    February, 2020 - present

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