Jo Swerling is an accomplished professional in the field of customer relationship management, currently serving as the Customer Relations Manager at Berkley Care Group, overseeing the care home Portobello Place. With extensive experience spanning various roles in prestigious care organizations since 2014, Jo has demonstrated expertise in building relationships and facilitating sales across residential, nursing, and dementia care environments. Previous positions include Senior Manager Customer Relationship Management at West Hall and Client Liaison Manager at MMCG, alongside roles in community development and business management in the care sector. Jo's educational background includes studies at Oakdene in Beaconsfield.