Catherine Masterson possesses extensive experience in customer support and operations within the banking industry, currently serving as an AVP and Customer Support Officer at Berkshire Bank since May 2012, where previous roles included Call Center Operations Officer, Quality Assurance and Training Manager, and Call Center Assistant Manager. Prior experience includes a position as Assistant Manager at Trustco Bank from May 2011 to May 2012 and a role as Cashier/Weekend Manager at Cherry Plain Pantry from January 2007 to May 2011. Catherine is a graduate of Berlin High School, earning a Regents Diploma from 2000 to 2004.
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