Florence Piner

Florence Piner is a seasoned professional with extensive experience in sustainability, quality management, and services within the luxury fashion industry. Currently serving as the Sustainability, Quality & Services Director at Berluti since April 2012, Florence leads initiatives to align the brand with environmental standards while emphasizing product durability and customer satisfaction. Florence’s previous roles at Berluti include Quality & Services Director and Customer Quality & Services Manager, where responsibilities encompassed developing quality strategies and enhancing after-sales services. Prior to Berluti, Florence held various key positions at Louis Vuitton Malletier, focusing on accessories development and quality management, and was instrumental in sourcing and developing materials for fashion collections. Early career experiences at Printemps involved project management and retail operations. Florence holds a Master’s degree in CSR & Sustainable Development Management from Mines Paris - PSL and an MBA in Marketing from ESCP Business School, complemented by academic training at City University Business School London.