Dominik Hofstetter

Lead Customer Engagement & CRM Automation at BERNEXPO GROUPE

Dominik Hofstetter currently serves as Co-Lead Data & Insights and Customer Data Manager at BERNEXPO GROUPE, with responsibilities including the management of the BSI Customer Suite and the design of marketing automation. Prior experience includes the role of CRM Data Manager, where Dominik worked with various ZOHO products for campaign management and analytics. Prior to BERNEXPO, Dominik held the position of Marketing & Event Manager at Business Professionals Network BPN, overseeing the implementation of BSI CRM across five countries and managing marketing activities and events. Earlier roles include a position as Sachbearbeiter at Berner Fachhochschule BFH and as Mitarbeiter Programm GEVER EJPD. Educational qualifications include a CAS in IT-Management from Kalaidos University of Applied Sciences Switzerland, a Dipl. Wirtschaftsinformatiker HF in Business Informatics, and a CAS in Event Management from Lucerne University of Applied Sciences and Arts.

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