Aleena Trin Wong

Aleena Trin Wong is an experienced operations executive with a diverse background spanning over three decades in various roles within the telecommunications and healthcare sectors. Currently serving as Associate Director of Direct Sales Operations at Best Buy Health since November 2020, Aleena has previously held progressive roles including Senior Manager in Direct Sales Operations. At GreatCall, starting in July 2015, Aleena implemented a robust workforce management process to enhance departmental success. Earlier experience includes Call Center Manager at ARS - American Residential Services, overseeing customer service and dispatch operations, and Business Manager at Metro Comprehensive Medical Center, where Aleena managed operational tasks and claims processing. Aleena's career at Time Warner Cable included several roles from Master Control Operator to Network Operations Supervisor, emphasizing team building and efficiency improvements. Aleena holds a Bachelor of Science degree in Psychology from San Diego State University.