Best Buy Health
Jamie L. Jones, LMSW-Macro, CSA, CHC, ODCP, is an accomplished social work professional with extensive experience in leadership roles within the health and customer care sectors. Currently serving as the Director of Social and Customer Care at Best Buy Health since June 1998, Jamie evaluates the effectiveness of health and human service programs while acting as a primary contact for internal and external resources. Previously, as Vice President of Care Center Operations at Critical Signal Technologies from September 2009 to May 2019, Jamie developed customer service call centers and implemented training programs that significantly improved employee retention and morale. Jamie's early career included serving as Care Center Director at Link To Life from June 1998 to September 2009. Jamie holds a Master of Social Work (MSW) from the University at Albany, a Bachelor's degree in Social Work from Buffalo State University, and an Associate of Arts and Sciences (AAS) from Corning Community College.
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Best Buy Health
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Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians. Today, over a million people are using Best Buy Health technology. When you join Best Buy Health, you will have an opportunity to do something meaningful.