Carthel Jones

Carthel Jones is an experienced professional in the customer service and finance industries, currently serving as President and CEO of Future Expectations, Inc. since 2009. In addition to this leadership role, Carthel is also an Office Administrator at Best Choice Roofing. Previous positions include Mortgage Specialist and Mortgage Closer at Flagstar Bank and United Wholesale Mortgage, respectively, where responsibilities included ensuring compliance with state and federal regulations, balancing closing disclosures, and providing exceptional client support. Carthel has also contributed to the customer service field as a representative for Credit Acceptance and Quicken Loans, as well as a professional driver for Uber. Carthel holds an Associate of Science degree in Paralegal from the Academy of Court Reporting-Clawson.