Michael Tarquinio

Michael Tarquinio is an experienced leader in customer insights and experience management. Currently serving as Senior Director of Customer Insights at Best Egg, Michael focuses on delivering business value through understanding customer needs via various analytical methods. Previous roles include Director of Client Strategy at O3, where strategies were developed to enhance customer journeys, and Director of Customer Experience and Innovation at Essent Guaranty, Inc., where Michael built a customer experience team and initiated significant self-service programs. Michael's background also includes leadership positions at Vanguard as a Business Technology Product Owner, overseeing a major mobile app rebuild, and as Vice President of Operations at Double Prime, Inc., managing day-to-day operations and new business development. Additional experience includes various project management roles at multiple organizations, demonstrating a strong foundation in managing technology-driven projects and customer-centric initiatives. Michael holds a Bachelor of Arts in English from Saint Joseph's University.