MOHD FIRDAUS MOHD AZIZ

Mohd Firdaus Mohd Aziz has a diverse work experience spanning various industries. MOHD FIRDAUS began their career in 2009 as a Global Operation Officer at Standard Chartered Bank, where they were responsible for credit application processing and maintaining customer profiles. In 2010, they joined Western Union as a Senior Operations Executive, overseeing marketing, business development, and operations for multiple projects. After that, they worked at Bestinet Sdn Bhd, holding positions such as Customer Service Manager, Government Relations Manager, and Head of Customer Service Management. In these roles, they managed customer service teams, built and maintained relationships with government agencies, and developed strategies for enhancing customer experience. Throughout their career, Mohd Firdaus Mohd Aziz has demonstrated leadership skills, the ability to handle complex inquiries, and a strong focus on customer satisfaction.

MOHD FIRDAUS MOHD AZIZ completed their high school education at Royal Military College (Maktab Tentera Diraja) from 2001 to 2004, with a focus on Applied Science. Following that, they pursued a Bachelor's Degree in Business Administration and Management, General at UNIVERSITI INDUSTRI SELANGOR from 2005 to 2009. In terms of additional certifications, MOHD FIRDAUS MOHD AZIZ obtained the "Train The Trainer" certification from HRDF - Human Resources Development Fund Malaysia in September 2019. MOHD FIRDAUS also holds a Degree from Universiti Selangor, and an ITIL Foundation Level certification from Human Resources Development Fund - HRDF - KSA. The specific months and years for the Degree and ITIL Foundation Level certifications are not provided.