Melissa Martin

Melissa Martin currently serves as a Senior Customer Success Manager at Bestpass, overseeing enterprise-level client relationships since July 2023. Previously, Melissa held the position of Customer Success Manager at Talkdesk, where responsibilities included managing a seven-figure book of business, executing upsells and cross-sells, and negotiating contract terms. Prior experience includes roles at Indeed.com, where Melissa worked as a Client Success Specialist, and as a Program Assistant at Yale University, providing comprehensive program support. Additional experience encompasses a brand development internship at Florian Properties and an internship in production at The People's Court. Melissa earned a Bachelor’s Degree in Advertising and Integrated Communications from Quinnipiac University in 2018.