Carl Armand Hansen, MA

Carl Armand Hansen, PsyD has a diverse work experience spanning multiple industries. Carl currently holds the position of Supervisor, Post Market Surveillance at Beta Bionics, starting in March 2022. Prior to this, they worked as a Senior Complaint Specialist at the same company from January 2021 to February 2022.

From 2016 to 2018, Carl worked at Mentor Worldwide LLC as the Supervisor of Complaint Intake & Warranty Processing. In this role, they led a team of 7 employees and implemented new processes that significantly improved customer experience by reducing call wait times and accelerating warranty claim processing.

Before that, Carl was employed at Advanced Sterilization Products from 2010 to 2016. Carl held various positions, including MDR Specialist II/Senior Customer Quality Specialist, MDR Specialist I, and Installation Coordinator. In these roles, they oversaw high-risk FDA reportable complaints, conducted complaint monitoring processes to ensure compliance, completed FDA/Vigilance reportability determinations and MedWatch reports, and coordinated equipment installation to ensure FDA compliance.

In 2009, Carl briefly worked as an Agent at New York Life Insurance Company, providing expert consultation and selling life insurance and retirement planning products to clients. Prior to that, from 2004 to 2009, they worked as a Mortgage Consultant at Park Place Real Estate Services. In this role, they provided mortgage consultation, secured prospective clients through advertising, and ensured complete application documentation through frequent client communication.

Carl Armand Hansen, PsyD pursued their education in the field of psychology. Carl completed their Bachelor of Arts (BA) degree at the University of Southern California, focusing on Psychology. Following this, they enrolled in Touro University Worldwide and obtained a Master of Arts (MA) degree in Industrial and Organizational Psychology from 2019 to 2020.