Paschal Michael

Paschal Michael is an experienced professional in customer support and quality assurance, currently serving as a Quality Specialist at inDrive since October 2022, where responsibilities include resolving conflicts, processing user requests, and analyzing incidents for quality improvement. Additionally, Paschal has been a Customer Support Agent at betPawa since August 2021 and previously worked as a Customer Service Representative for Halotel at Utel Global Company Limited from January 2019 to December 2020. Educational qualifications include a Certificate in Information Technology from the University of Dar es Salaam and a Certificate in Computer Application from The Amazon Training College.