Randy Padiernos has extensive experience in customer service and management, currently serving as the Customer Experience / Contact Centre Manager at Betterhomes LLC since September 2015, where responsibilities include managing contact center operations, resource planning, and team training. Previous roles include Personal Assistant to the Managing Director, Conveyancing Administrator, Customer Care Executive, and Customer Sales Representative, showcasing a strong background in administrative tasks and client relations. Early career accomplishments as a Fraud Analyst and Quality Assurance Analyst at TELUS International Philippines involved process compliance, audit reporting, and customer satisfaction analysis. Randy holds a Bachelor’s Degree in Mass Communication from Far Eastern University.
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