Whitney Kelly Tosh

Whitney Kelly Tosh is an accomplished leader in customer success and operations, currently serving as the Director of Customer Success & Operations at BetterCloud since October 2024. Previously, Tosh held the role of Director of Customer Success at Victorious, managing an 18-person team and driving renewal and expansion revenue. During a tenure at Mediafly, Tosh advanced from Senior Customer Success Manager to Director, focusing on strategic accounts worth $9.1M ARR and championing customer needs across internal teams. Experience also includes roles at Networked Insights, Macys.com, and various internships, with a strong foundation in marketing and customer relationship management supported by a Bachelor of Business Administration in Marketing from the Wisconsin School of Business.