Tala J. currently holds the position of Contractor Member Success at BetterHelp, with prior roles including Member Success Team Lead and Member Success Advocate since February 2020. Tala J. gained experience as a UX Design Intern at Alteryx from May 2022 to August 2022 and contributed as a volunteer at Abode Services from September 2015 to May 2022. Additional experience includes working as a Medical Assistant at Sutter Health - Palo Alto Medical Foundation from January 2018 to February 2019 and as an Extern Medical Assistant at Campbell Family Practice in early 2017. Tala J. has been a member of Phi Kappa Phi Chapter 045 from March 2016 to March 2017. Educational qualifications include a Master of Science in Human Factors and Ergonomics (ongoing) and a Bachelor of Science in Health Services from San Jose State University, as well as an Associate of Arts in Human Development from Ohlone College and a Medical Assistant certificate from SVAE MetroEd.