Betterment
Jesus (Jay) Franco is an experienced IT Systems Engineer currently working at Betterment since June 2021, where responsibilities include administering and resolving incidents related to SaaS services and collaborating on technical projects. Prior to this role, Jesus held various positions at Apple from September 2018 to June 2021, including Technical Expert and Technician Specialist, focusing on troubleshooting and customer service in the Genius Bar. Additional experience includes IT support roles at Mind Gym, GreenGale Publishing, and LaGuardia Community College, encompassing help desk support, system analysis, and device configuration. Educational qualifications include an Associate of Applied Sciences in Computer Operations from LaGuardia Community College and a High School Regents Diploma from Fordham High School for the Arts.
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Betterment
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Betterment is the largest independent digital investment advisor, offering investing and retirement solutions alongside their everyday services for spending and saving. Since 2010, Betterment has had one mission: to make people's lives better with easy-to-use, personalized investment solutions. Using cutting-edge technology, they empower hundreds of thousands of customers to manage their money – for today, tomorrow, and someday – with expert advice; automated money management tools; and tax-smart strategies designed to keep taxes low.