Perry Bailes

Perry Bailes is the current Tech Support & Training Manager at BetterVet. Perry has also previously worked as the Founder at WheelHouse Capital Investments LLC. from November 2017 to January 2020 and as the Manager, Account Review at Constant Contact from June 2014 to April 2017.

At BetterVet, Perry is responsible for managing the tech support and training teams. Perry works to ensure that direct reports protect the reputation of Constant Contact by adhering to all compliance regulations. Perry also oversees the creation and review of staffing lines across geographically different locations for all hours of operations. In addition, they lead multiple trainings across departments by creating content, training of senior staff, coordination and scheduling of training.

At WheelHouse Capital Investments LLC., Perry was responsible for the day-to-day operations of the business. Perry oversaw all aspects of the business, from financials to marketing to customer service.

At Constant Contact, Perry managed a team that included account review representatives, senior representatives, and maintained an ongoing high level of performance and quality monitoring for reviews. Perry was also responsible for creating an atmosphere of fun and positivity via mentoring and development, while coaching to optimize productivity. Perry also identified, reviewed and hired effective new staff members and was a good ambassador during departmental orientation. Perry provided escalation services to customers seeking additional guidance from management and managed quarterly business objectives that resolved issues and improved the operation of the business.

Perry Bailes has a Master of Business Administration (MBA) from Endicott College in the field of Information Technology. Perry also has a degree in Information Systems from Parker College of Business-Georgia Southern University in the field of Database Administration. Perry Bailes' educational background also includes a degree in Perry'story from Georgia Southern University in the field of International Relations and Affairs. Additionally, they have a degree in Theatre/Theater from the University of Wisconsin-Waukesha.