Mandy Cleaver

Organisational Quality Assurance & Compliance Officer at Beyond Bank Australia

Mandy Cleaver has a diverse work experience spanning multiple industries and roles. Mandy started their career at Commonwealth Bank as a Customer Services Specialist. In 2002, they joined Greater Bank where they worked as a Customer Services Specialist and later became a Branch Supervisor. Mandy also took on the role of Learning & Development Facilitator before becoming an Internal Auditor for the Branch Network & Administration. In 2016, Mandy moved to Beyond Bank Australia where they worked as a Quality Assurance Analyst on a part-time basis. Mandy then transitioned to the role of Organisational Quality Assurance & Compliance Officer. Throughout their career, Mandy has gained expertise in customer service, team management, training, and quality assurance.

Mandy Cleaver's education history includes the following:

- In 2020, they attended TAFE NSW and completed courses in Executive Assistant Skills and Managing Risk and Facilitating Continuous Improvement.

- In 2015, they studied at Forsythes IT and Training Pty Ltd and obtained a Certificate III in Business.

- In 2010, they attended TAFE NSW and earned a Certificate IV in Training & Assessing.

- In 2005, they studied at the Institute of Financial Services and obtained a Certificate IV in Business (Frontline Management).

- In 2003, they also studied at the Institute of Financial Services and obtained a Certificate IV in Financial Services.

Links

Org chart

Peers

Timeline

  • Organisational Quality Assurance & Compliance Officer

    June, 2017 - present

  • Quality Assurance Analyst 3 Days Per Week

    December, 2016

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