Beyond Blue
Joe Sattout is a seasoned professional with extensive experience in customer support and service management across various global organizations. Currently serving as the Director of Customer Support on a contract basis, Joe previously held significant roles at Amazon, including Global Head of Customer Support and Head of Customer Support for the APAC region. Joe has also contributed as a Mental Health Ambassador and Speaker for Beyond Blue, advocating for mental health awareness in Australia. Joe's leadership proficiency is demonstrated through successfully managing large teams, enhancing customer experiences, and driving operational performance in various sectors, including healthcare and technology. Joe holds an MBA from the University of Technology Sydney and has a history of managing customer service transformations and strategic initiatives.
Beyond Blue
Helping people in Australia live a life beyond feeling blue. Comments moderated in line with privacy policy: bb.org.au/40U8goX ☎ 1300 22 4636 We promote good mental health. We create change to protect everyone’s mental health and improve the lives of individuals, families and communities affected by anxiety, depression and suicide. Mental health conditions don’t discriminate, and neither do we. Our programs and initiatives support people at all stages of life, wherever they live, work, study and play. Beyond Blue has four main goals that guide everything we do, and we use our community heart and business head to achieve these. Our goals help us measure the impact of our work, ensuring our programs and initiatives remain focused on achieving our vision and mission. Our goals are to: 1. reduce the impact of anxiety, depression and suicide by supporting people to protect their mental health and to recover when they are unwell 2. reduce people’s experiences of stigma and discrimination 3. improve people’s opportunities to get effective support and services at the right time 4. use best business practices to deliver integrated, evidence-based and cost-effective initiatives through our people and resources.