Beyond Blue
Susie Flynn is an experienced professional in human-centered design and service management, currently serving as the Experience Design Principal and acting Head of Community Experience at Beyond Blue since February 2021. Previously, Susie held roles such as Service Designer - Capability Lead at RACV and Service Designer at the City of Melbourne, showcasing a strong background in service design. Early career experience includes strategic design roles at Huddle design, and various management positions at Telstra, where key responsibilities included leading teams, driving continuous improvement, and advocating for customer-focused solutions. Susie completed studies at the University of Melbourne from 1992 to 1994.
Beyond Blue
Helping people in Australia live a life beyond feeling blue. Comments moderated in line with privacy policy: bb.org.au/40U8goX ☎ 1300 22 4636 We promote good mental health. We create change to protect everyone’s mental health and improve the lives of individuals, families and communities affected by anxiety, depression and suicide. Mental health conditions don’t discriminate, and neither do we. Our programs and initiatives support people at all stages of life, wherever they live, work, study and play. Beyond Blue has four main goals that guide everything we do, and we use our community heart and business head to achieve these. Our goals help us measure the impact of our work, ensuring our programs and initiatives remain focused on achieving our vision and mission. Our goals are to: 1. reduce the impact of anxiety, depression and suicide by supporting people to protect their mental health and to recover when they are unwell 2. reduce people’s experiences of stigma and discrimination 3. improve people’s opportunities to get effective support and services at the right time 4. use best business practices to deliver integrated, evidence-based and cost-effective initiatives through our people and resources.