Beyond Blue
Susie Flynn is an experienced professional in human-centered design and service management, currently serving as the Experience Design Principal and acting Head of Community Experience at Beyond Blue since February 2021. Previously, Susie held roles such as Service Designer - Capability Lead at RACV and Service Designer at the City of Melbourne, showcasing a strong background in service design. Early career experience includes strategic design roles at Huddle design, and various management positions at Telstra, where key responsibilities included leading teams, driving continuous improvement, and advocating for customer-focused solutions. Susie completed studies at the University of Melbourne from 1992 to 1994.