Beyond Housing UK
Lucy Sharman is an experienced Housing Manager at Beyond Housing UK since July 2019, where responsibilities include managing a team of Housing Officers to enhance tenancy sustainment, reduce anti-social behavior (ASB), and collaborate with partner organizations. Prior roles include serving as a qualified workplace mediator and community mediator, focusing on conflict resolution and improved quality of life for customers. Earlier experience includes being a Care Act Advocate and Safeguarding Lead at Advocacy Alliance, where support was provided to vulnerable customers, alongside managing a team of volunteers to deliver advocacy services. Lucy's career also features various customer service roles, including Front of House Manager at Watling Coffee House and Harrys Lounge Bar and Brasserie, as well as a Cope and Recovery Advisor at Victim Support. Lucy holds a Bachelor’s degree in Criminology from Sheffield Hallam University, completed in 2017, after graduating from Prudhoe Community High School in 2014.
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Beyond Housing UK
We are one of the largest registered housing providers in the North East and North Yorkshire. With regional offices in Redcar and Scarborough, we're responsible for the letting, management and maintenance of over 15,000 homes across the north east and North Yorkshire. Our mission is to provide services our customers value, homes they want and places they are proud of, all delivered by people who care.