Sam M. has over 9 years of experience in the IT field. From 2011 to 2012, they worked as a Technician at 7Sigma. From 2012 to 2015, they served as a Lead IT Tech at Texas Digestive Disease Consultants, where they handled ticketing system tasks and provided company-wide phone support. In 2015, they joined StratiFi Health as a Systems Analyst, responsible for using Zendesk Ticketing system, performing daily reporting and maintenance tasks, and creating documentation and diagrams. From 2016 to 2019, Sam worked as an IT Manager at Nobilis Health Corp., supporting the corporate office and call center, planning and implementing IT projects, and maintaining various IT infrastructure. In 2019, they transitioned to Aspire Fertility Centers as an IT Specialist. Currently, Sam is working at Beyond Identity as a System Engineer, where they handle the setup and maintenance of internal SAS systems, onboards new employees, and creates IT policies.
Sam M. attended Texas Tech University from 2010 to 2011, where they studied Computer Engineering. During their time there, Sam did not obtain a degree. However, in December 2011, they obtained certification in A+ from CompTIA. They followed up this achievement with certification in Network+ from CompTIA in April 2012.
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