Dr. Ajay Kumar is a seasoned professional in customer success leadership with extensive experience across multiple organizations. Previously, Dr. Kumar served as Head of Customer Success at Katalon and held the position of Manager - Customer Success & Customer Experience for the APJ & EMEA regions at Twilio. Additionally, Dr. Kumar has contributed as a Team Manager for Customer Success Management at Zscaler and has a background as a faculty member at the Art of Living. Currently, Dr. Kumar leads customer success initiatives at Beyond.
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