Joey Defreitas

Joey DeFreitas is a professional with extensive experience in IT systems analysis and regional management, currently serving as the Regional Manager for DCs Ontario at BFG Enterprise Services since February 2015. Key responsibilities include diagnosing and resolving complex desktop issues for VIPs, deploying end-user workstations, managing performance upgrades, and providing technical guidance to team members. Proficient in Active Directory and SCCM, Joey collaborates with network infrastructure teams on various IT projects and handles VOIP installations and support. Prior experience at Rogers Communications included leadership roles, team coaching, and supporting operational changes. Joey holds a Diploma in Electrical Engineering Technician from Seneca Polytechnic, earned between 2005 and 2009.