Caitlin-Louise Willars

Caitlin-Louise Willars is an experienced professional currently serving as a Change Support Analyst at Compare the Market since February 2024, while also holding positions as a Customer Relations Representative and Customer Experience Representative at BGL Insurance since March 2022. In these roles, Caitlin-Louise effectively manages a high volume of inbound calls from customers and utilizes in-depth product knowledge to resolve inquiries and issues. Previous experience includes working as a Biomedical Scientist at TestnTravel from August 2021 to December 2021, where responsibility included sample processing for COVID-19 testing in collaboration with mobile testing units. Caitlin-Louise holds a Bachelor's degree in Forensic Science and Anthropology from the University of Central Lancashire, earned in June 2020.