Yuri Joshua has been serving as a Técnico Suporte 1 at BHS since October 2019, with responsibilities that include the administration, configuration, and management of security policies in Microsoft 365, along with providing technical support via phone, email, and chat. Prior to this role, Yuri held an internship in technical support at the same company and worked in customer service, focusing on support and ticketing in the Security and Office 365 areas. Yuri's professional journey began as a receptionist at Locawork from January 2018 to October 2019. Education includes a Tecnólogo degree in Análise e Desenvolvimento de Sistemas from Faculdade Pitagoras (2019-2021) and training at Escola Estadual Tecnico Industrial Professor Fontes (2016-2017).
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