Ilma Nursafitri Jurnalis

Ilma Nursafitri Jurnalis is an experienced professional in customer experience and banking research. Currently serving as a Customer Experience Specialist at Bibit.id since March 2021, Ilma Nursafitri focuses on guiding users through financial plans, tracking investment markets, and recommending suitable products based on customer profiles. Previously, Ilma Nursafitri worked as a Banking Research Assistant at PT Bank Muamalat Indonesia Tbk, where qualitative and quantitative banking research was conducted, and data was provided for research collaborations. Additionally, Ilma Nursafitri has experience in product development from PT. BPR Syariah Bina Rahmah, conducting market segmentation, competitor analysis, and consumer preference studies. Ilma Nursafitri holds a Bachelor of Economics degree in Islamic Economics from IPB University.