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Jasmina Jurišić

Customer Services Manager at Bicom Systems

Jasmina Jurišić has a diverse work experience spanning several years. Jasmina currently works at Bicom Systems, where they have held various customer service roles since 2019. Jasmina'sroles at Bicom Systems include Customer Services Manager, Customer Experience Team Lead, Customer Experience Representative, Customer Service Assistant, and Intern.

Prior to working at Bicom Systems, Jurišić had significant involvement with EESTEC LC Tuzla, a nonprofit student organization for Electrical Engineering and Computer Science students in Europe. Jasmina served as a member of the Oversight Committee, Chairwoman, and Board Member - Human Resource from 2016 to 2019.

Jurišić also worked at Tuzla Community Foundation as a Youth Club Coordinator from 2018 to 2019.

Furthermore, they had a role as the Human Resources Manager for the European Youth Parliament Bosnia and Herzegovina from an unspecified date in 2015 to November 2017.

Overall, Jurišić has gained extensive experience in customer service, strategic oversight, team leadership, and youth coordination throughout their career.

Jasmina Jurišić's education history begins in 2011 when they attended Gymnasium "Meša Selimović" Tuzla, where they completed their high school education. In 2015, they enrolled at the Faculty of Electrical Engineering in Tuzla, specializing in Automation and Robotics. However, no specific degree name is provided for this period.

In addition to their formal education, Jasmina Jurišić has obtained two certifications. In May 2021, they completed the Customer Experience Masterclass offered by the Customer Experience Professionals Association (CXPA). In October 2022, they became a Customer Experience Official Judge through certification obtained from CMSWire.

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Timeline

  • Customer Services Manager

    April, 2022 - present

  • Customer Experience Team Lead

    February, 2022

  • Customer Experience Representative

    November, 2020

  • Customer Service Assistant

    August, 2020

  • Intern

    April, 2019