Dries Deley

Dries Deley began their work experience in 2008 as a Sectiechef at Belgacom. In 2009, they joined BICS as a Specialist Service Engineer and was later promoted to Team Leader Senior Service Engineer, where they managed three Service Operation Centers. From 2018 to 2020, they served as the Team Manager for 2L Service (voice/cloud) at BICS. Most recently, they held the position of Customer Success Team Manager, responsible for first-line support and managing the Customer Support Organization at BICS.

Dries Deley obtained their Bachelor's degree in Electrical and electronic engineering from Katholieke Hogeschool 'Sint-Lieven', Gent. Dries completed their degree between 2004 and 2008. It is mentioned that they also pursued a Bachelor's degree in Electrical and Electronics Engineering from the same institution, but no specific dates are provided for this.