Irina Foma

Account Development Manager - Cloud Communications Solutions - Cpaas - Enterprise Market at BICS

Irina Foma has a strong background in sales and business development, primarily focusing on wholesale voice telco solutions and cloud communications services. Irina started their career as a Carrier Relations Manager at Capital City Service Ltd, where they managed relationships with over 20 global customers and played a key role in automating the sales cycle process. Irina then advanced to become the Head of Business Development at the same company, leading marketing and sales efforts across Europe, Americas, Asia, Middle East, and Africa. In this role, they successfully expanded the company's carrier relationships and achieved a significant increase in customer conversion ratio.

In 2012, Irina joined BICS as an Account Manager, selling international wholesale telco voice solutions and cloud communications services to the company's top 10 voice telco customers. Irina focused on increasing the value and profitability of these customers through effective sales strategies and closed large, high-value bilateral deals, driving significant revenue growth.

Irina's performance at BICS led to their promotion to Key Account Manager, where they successfully upsold and cross-sold BICS cloud communications solutions to increase profitability in the assigned customer portfolio. Irina also managed the full customer contract cycle and coordinated a project on the renewal of service level agreements, improving vendor relationships and service quality.

In their current role as an Account Development Manager for Cloud Communications Solutions at BICS, Irina continues to contribute to the company's success in the enterprise market. Overall, they have a proven track record of driving revenue growth, enhancing customer relationships, and ensuring customer satisfaction throughout their career.

Irina Foma has a diverse educational background. Irina started their education in 1998, attending Theoretic High School "Gaudeamus" where they focused on Physics & Mathematics. Irina completed this education in 2002.

In 2002, Irina enrolled in Universitatea Tehnică a Moldovei and pursued a Bachelor's degree in Telecommunication Engineering. Irina successfully completed this program in 2006.

In recent years, Irina has been actively involved in the field of Organic Skincare Business. Irina attended Formula Botanica from 2020 to 2023, primarily focusing on the International Organic Skincare Entrepreneur Program. Irina obtained their first certification, a Diploma in Organic Skincare Formulation, from Formula Botanica in July 2021. Irina also pursued additional certifications to enhance their skill set. In August 2020, they obtained a certification in Branding Foundations from LinkedIn. Following that, in September 2020, they completed a certification in Project Management Simplified, also from LinkedIn. In October 2020, Irina received a certification in Key Account Management from LinkedIn. Continuing their professional development, in October 2021, they obtained a certification in Customer Experience Leadership from LinkedIn. Additionally, in November 2021, they obtained a certification in Customer Centricity for Business from Growth Tribe.

Overall, Irina Foma has a background in telecommunication engineering, but their recent focus has been on organic skincare business, pursuing education and certifications in this field.

Links

Timeline

  • Account Development Manager - Cloud Communications Solutions - Cpaas - Enterprise Market

    November, 2021 - present

  • Key Account Manager Wholesale Voice Telco And Cloud Communications Solutions

    September, 2020

  • Account Manager Wholesale Voice Telco Solutions

    September, 2012