Kalpita Chaudhari

Business Analyst at BICS

Kalpita Chaudhari's work experience is as follows:

1. Business Analyst at BICS (2022-present)

2. Senior Business Analyst at Knight Frank (2020-2021)

3. Agile Business Analyst/Product Manager at RIBA (2019-2020)

4. Senior Business Analyst/Project Manager (Contract) at Royal College of General Practitioners (2017-2019)

- Managed a team of 3 business analysts

- Successfully delivered multiple Salesforce implementations

- Implemented replacement payment gateway for the Salesforce CRM project

5. Senior Business Analyst (Contract) at Cushman & Wakefield (2017)

- Collaborated with development teams to deliver technical solutions

- Planned test strategy and developed test suites for user acceptance testing

6. Career Break to Travel and Volunteer (2016-2017)

- Traveled to multiple countries

- Volunteered at Mary's Living and Giving

- Spanish language course

7. Agile Senior Business Analyst (Contract) at AGL Energy (2014-2016)

- Led workshops to gather requirements for digital transformation projects

- Redesigned customer sales website and created a new online portal

8. Consultant at NEC Australia (2010-2014)

- Worked as a Business Analyst and held project management and functional lead roles

- Delivered various projects including Digital and Retail Transformation, SAP, and Infrastructure

9. Exception Resolution Specialist at AGL (2008-2010)

- Managed 12 business processes in customer account management and billing

- Oversaw offshore teams working on process remediation tasks

10. Quality Control at Geodesic (2007)

Overall, Kalpita Chaudhari has a diverse background in business analysis, project management, and team leadership.

Kalpita Chaudhari completed their education in a chronological manner. From 2003 to 2007, they attended the University of Mumbai, where they obtained a Bachelor of Engineering degree in Electronics. In 2008 to 2009, they furthered their education at Swinburne University of Technology, pursuing a Graduate Diploma in Information Technology with a focus on Database and Information Systems.

Additionally, Kalpita Chaudhari obtained several certifications to enhance their professional skills. In 2014, they received the Certification of Competency in Business Analysis from the International Institute of Business Analysis (IIBA). In 2016, they obtained the SAFe Agilist certification, although the institution from where they attained this certification is not provided. Most recently, in January 2022, Kalpita Chaudhari became a Certified ScrumMaster® (CSM®) through the Scrum Alliance.

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