Nick Kozlenko

Enterprise Support Team Lead at BICS

Nick Kozlenko began their work experience in 2012 as an Engineer of Network & Maintenance Centre at MTS Group. In 2013, they joined BICS as a 1st Line Customer Service Engineer and later became the Network Operations Center Team Lead. In this role, they managed the NOC team, handled high-priority cases, managed customer requests, and optimized processes. In 2021, they joined Infopulse (part of Tietoevry) as a Network Operations Center Team Lead.

Nick Kozlenko pursued their education between 2008 and 2013 at the National Technical University of Ukraine, known as "KPI". During this time, they completed a Master's degree in electronics and telecommunications. No further details are provided regarding their field of study.

Links

Timeline

  • Enterprise Support Team Lead

    April, 2021 - present

  • 1st Line Customer Service Engineer

    August, 2013