Nick B.

Nick B. currently serves as the Enterprise Support Team Lead for EMEA Digital Vault/AAM at CyberArk since November 2018, managing the support team and overseeing direct reporting, analytics, and daily administration. Prior to this role, Nick B. was an Enterprise Support Engineer, specializing in Vault support and handling critical customer inquiries and service outages. Previous experience includes a Senior Technical Support Executive position at Thomson Reuters, where responsibilities involved resolving customer account queries and supporting colleagues on Salesforce. Earlier roles included technical support and customer service positions, starting with a Customer Sales and Support Advisor role at Waitrose. Nick B. holds a degree in Business Studies with Marketing from the University of the West of England.