Spencer Lukowski is an IT Support Specialist II currently employed at Big Brothers Big Sisters of America, where responsibilities include managing Salesforce Support Cases and handling IT support for over 100 users through building and maintaining Windows 11 laptops and applications. Previous experience includes a similar role at Robert Half, providing extensive IT support for Big Brothers Big Sisters across 200 agencies. Spencer has a solid background in IT field support from HCL Technologies, delivering premium support to 500 users at PepsiCo, and has also worked in various technical support positions. A Bachelor's degree in Information Technology was obtained from Strayer University, and earlier studies were completed at Wright State University.
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