Jennifer Fan

Jennifer Fan is a skilled Customer Success Manager currently at Big Interview since August 2022, with a proven track record in customer experience and account management across various industries. Previously, Jennifer held the position of Customer Experience Associate at Misen, where exceptional service skills led to a promotion. Earlier experience includes roles as an Ad Partner Account Manager and Content Manager at Yipit, and account/operations manager at BrightSide Resumes, illustrating versatility and adaptability in startup environments. Jennifer also served as Client Liaison and Practice Operations Manager at the Law Offices of Robert L. Goldstein, managing complex client relationships, and began a career in customer service at Ford Motor Company, excelling in diverse roles over nearly seven years. Jennifer holds a Bachelor of Arts in Psychology from the University of South Florida.