BIGGBY COFFEE
Brienna Berent is an experienced professional with a diverse background in management and business operations. Currently serving as an Area Representative Support Manager and Business Operations Manager at BIGGBY COFFEE since December 2022, Brienna previously held the position of Level III Funding Analyst at Gateway Financial Solutions, where responsibilities included verifying loan application information and auditing contracts for compliance. Prior managerial experience includes managing operations at Global Tan, where a focus on customer relationships and meeting service goals was paramount, as well as serving as an Assistant Manager at BIGGBY COFFEE, where customer service and team support were key objectives. Brienna also contributed to the brand's marketing efforts as a Social Media Manager for a franchise location. Brienna holds a Bachelor of Business Administration in Marketing/Marketing Management from Northwood University and has an Associate degree from Delta College in General Studies.
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BIGGBY COFFEE
Why do so many people love BIGGBY® COFFEE? It’s simple – We exist to love people. When you love the world, the world loves you back! Our franchise was founded in 1995 by two friends, who are still the Co-CEOs, for the simple purpose of loving people and sharing great coffee. This unwavering and clear focus is why we have millions of fans across the country, and why our franchise owners continue to reinvest in the brand by opening multiple locations. At BIGGBY® COFFEE, we believe that owning a coffee shop is a higher calling. No other business brings so many people together and creates the potential to do exponential amounts of good in a community. We deliver on the promise of gourmet coffee, world-class customer service, and non-stop community engagement. Steadfast reliance on systems to support people and share great coffee has allowed our franchise to grow to over 300 locations across the nation. In addition to being 100% franchised, we are also 100% purpose-driven. Our purpose is to support you in building a life you love, and that is our goal for everyone in our BIGGBY® family, from our Home Office staff to our franchise owners, and all the way to our amazing baristas and vendor partners. Own a BIGGBY® COFFEE franchise: biggbyfranchising.com Like us on Facebook: Facebook.com/BiggbyCoffee.Bhappy/ Follow us on Twitter: @BIGGBYCOFFEE