Lionel Hartmann has extensive experience in customer support and services, having held various leadership roles in companies such as BigPanda, Talend, Synopsys Inc, Lookout, Splunk, ArcSight, Siebel Systems, and Business Objects. With a Master's degree in Information Systems and Management from Institut Supérieur de Génie Administratif and a Master's degree in Economics with a focus in International Business from University of Paris I: Panthéon-Sorbonne, Hartmann is known for their expertise in championing the voice of customers and leading support services teams.
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