Mawia M.m Sakaly

Customer Operation Specialist

Mawia M.M. Sakaly is a skilled Customer Operation Specialist at BigPanda since June 2022, with a robust background in member development and community engagement. Previously, Mawia worked as a Member Development Specialist for AmeriCorps, where responsibilities included maintaining compliance data and developing recruitment strategies for program participants. Mawia's experience also encompasses roles at BreakLine Education, where participation focused on coaching women pivoting into tech, and as a Coordinator for the COVID-19 NYS Registration Call Center, providing language services and training for diverse community members. In earlier positions, Mawia contributed to health literacy and cultural competence initiatives at the Samaritan Center of Excellence, enhanced leadership skills through the United Way of Greater Rochester, and managed communications for Art Force 5. Mawia holds a Bachelor of Science degree in Communications and Spanish from Alfred University, completed in 2017.

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