Cynthia Cotton

Cynthia Cotton has extensive experience in technical support and project coordination across various organizations. Currently serving as a Technical Support Supervisor at Qualys since November 2017, Cynthia also holds a concurrent position as Inside Sales Technical Support at BIJUR DELIMON. Previous roles include Desktop Support Engineer at the United States Postal Service, IT Project Coordinator at Fujitsu America, Salesforce Frontline Team Leader at HCL America, and IT Consultant at NWN Corporation, among others. Cynthia's background includes managing technical support teams, providing Tier 2 support, and overseeing significant IT projects, with a strong emphasis on customer service and technical solutions. Cynthia holds a B.S. in Organizational Management from Saint Augustine's College and has a foundational education from Murry Bergtraum High School.