Ayan Pandit

Ayan Pandit is an accomplished professional in service delivery management, currently serving as the Service Delivery Director at Bill Gosling Outsourcing since January 2024, following the acquisition of Mattsenkumar. Prior experience includes a tenure at MattsenKumar LLC from March 2019 to January 2024, where Ayan held roles as AVP and Senior Manager of Service Delivery, focusing on optimizing service delivery across multiple locations for E-commerce and web clients. Ayan's career also includes significant positions at Teleperformance, arvato India, Aegis Global, and Firstsource, demonstrating expertise in P&L management, stakeholder relations, process excellence, and driving quality improvements within various operational frameworks. Ayan holds an MBA in Marketing from the Institute of Management Technology in Ghaziabad.