Jiva Balakrishnan

Jiva Balakrishnan has a diverse background in service delivery and operations management, with experience in leading global IT services and service desk operations. Jiva has worked in various roles such as Team Lead, Continuous Improvement Specialist, and Service Desk Analyst. With a Bachelor's degree in Animation, Interactive Technology, Video Graphics, and Special Effects, Jiva has demonstrated strong skills in process improvement and customer service.