Sivaganesh P.

Sivaganesh P. is a seasoned professional with extensive experience in service delivery management across various sectors, including IT and telecommunications. Currently serving as a Service Delivery Manager at Billennium since March 2021, Sivaganesh has led significant transformation projects and improved onsite support operations, achieving notable reductions in IT incidents. Prior roles include Service Desk Manager positions at NEC Asia Pacific Pte Ltd, where a new technical support center was established, and at Thomas Duryea Logicalis. Previously, Sivaganesh held the Operations Manager role at IBM, overseeing multiple commercial accounts and sizable teams while implementing operational improvements. Career beginnings include positions at Herbalife and VADS Berhad. Educational credentials include a Master of Business Administration from Asia e University and a Diploma in Computer Science from Universiti Teknologi Malaysia.