Billhighway
Cassandra Steele has a diverse work experience spanning several industries. Cassandra currently works at Billhighway as a Client Success Associate, a position they have held since May 2023. Prior to that, they were a Fraternal Solution Specialist at Billhighway from October 2022 to May 2023. Before joining Billhighway, Cassandra worked at Integra Partners as a Customer Service Representative from May 2019 to October 2021. Cassandra also gained customer service experience at DXC Technology as a Customer Service Representative from March 2018 to May 2019.
In addition to their customer service roles, Cassandra has also held various hospitality positions. Cassandra worked as a Shift Lead at Pita Pit USA from September 2017 to May 2018. Previously, they were a Receptionist at Wilson's Veterinary Hospital from December 2016 to December 2017. Cassandra has also worked as a Waitress at The Gallery Restaurant from June 2017 to September 2017, at Bagger Dave's Burger Tavern from February 2017 to May 2017, and at Leos Coney Island from September 2013 to October 2016.
Overall, Cassandra's work experience showcases their ability to excel in customer service roles and adapt to different industries.
Cassandra Steele's education history is as follows:
Cassandra obtained a Bachelor of Business Administration - BBA degree from Walsh College from 2021 to 2023. Before that, they earned an Associate of Arts - AA degree at Macomb Community College, where they studied from 2015 to 2021. Prior to attending college, they received their High School Diploma from Utica Academy for International Studies, graduating in 2015.
In addition to their formal education, Cassandra also obtained several certifications from LinkedIn. In 2019, they received certifications in various areas such as Communication Foundations, Communication within Teams, Learning How to Increase Learner Engagement, Listening to Customers, Managing Organizational Change for Managers, Creative Thinking, Critical Thinking, Customer Service Foundations, De-Escalating Intense Situations, Developing Your Emotional Intelligence, Finding Your Purpose at Work, Improving Your Listening Skills, Learning to Be Promotable, Phone-Based Customer Service, Working with Difficult People, and Writing Email.