Katie H.

Implementation Team Leader at Billhighway

Katie H. has a diverse work history with experience in multiple roles and industries. Katie began their career in 2008 as an Office Assistant at Anderson Economic, where they provided general administrative support. In 2010, they joined Billhighway and started as a Client Care Associate and Lead, responsible for training new team members and providing customer support. Katie then transitioned to a role as a Client Accounting Specialist, where they handled various client accounting tasks and assisted with system integration. Katie later became a Client Relations Specialist at Billhighway, managing client relationships and ensuring their satisfaction. Katie was then promoted to Senior Implementation Specialist, where they played a crucial role in implementing the Billhighway system for clients. Their most recent role at Billhighway is as an Implementation Team Lead, leading a team responsible for implementing the system and ensuring successful outcomes for clients.

Katie H. obtained a Bachelor's degree in Psychology from Central Michigan University, where they studied from 2013 to 2017.

Links

Timeline

  • Implementation Team Leader

    August, 2022 - present

  • Implementation Team Lead

    September, 2020

  • Senior Implementation Specialist

    April, 2018

  • Client Relations Specialist

    December, 2013

  • Client Accounting Specialist

    January, 2013

  • Client Care Associate and Lead

    August, 2010